SHIPPING POLICY 

Orders Placed On The Weekends Or Holidays will Be Processed The Following Open Business Day.  Our Standard Shipping And Processing Schedule Is Below.

Standard Shipping & Processing

3 to 7 working days 

INTERNATIONAL

7 to 14 days

ORDER PROCESSING, CANCELATION & CHANGES

All orders take 2-4 business days (excluding weekends and holidays) to process within our facility, this is our standard processing time for any orders placed during weekdays, however during promotions orders may take an additional time to process.

All orders once placed are finalized and products are not able to be edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been dispatched. Once you have received your items, you may send them back for a refund as long as they are unopened and unused. For additional information regarding our return policy please visit our return policy page.


All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed.

EYELURE is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Express shipping options. If you are concerned your package is lost or damaged please contact us within 15 days from the last scanned date.